Deliveroo Commission Rates 2026: What Restaurants Actually Pay

If you run a restaurant or takeaway in the UK, you already know delivery apps take a serious chunk of every order. But how much exactly? Here's the real picture for 2026.

Deliveroo's commission structure

Deliveroo typically charges restaurants commission of around 25% to 35% per order, depending on your agreement and whether you use their delivery riders or your own.

The standard "full service" package — where Deliveroo handles delivery — sits at the higher end, around 30-35%. If you deliver yourself ("Marketplace+"), the commission is lower, around 12-18%, but you take on the delivery cost and logistics.

A real example

Say your average order is £25 and you do 300 delivery orders a month:

- 300 orders × £25 = £7,500 in gross sales - At 30% commission = £2,250 going to Deliveroo - That's £27,000 a year in commission alone

For a small restaurant or takeaway, that's often the difference between profit and loss.

The hidden costs beyond commission

Beyond commission, there are other costs: payment processing fees, optional advertising to appear higher in the app, and packaging. Many restaurants also report that customers who discover them on Deliveroo rarely become direct customers — the app keeps the relationship.

How UK restaurants are fighting back

More and more UK restaurants are setting up their own direct ordering websites. The model is simple: use Deliveroo for discovery and overflow, but encourage regulars to order directly through your own site where you pay zero commission.

A direct ordering website with a flat monthly fee means a £25 order earns you the full £25 (minus only standard card processing of around 1.5%). Compare that to losing £7.50 per order on Deliveroo.

Making the switch

You don't have to abandon Deliveroo entirely. The smart approach is:

1. Keep Deliveroo for new customer discovery 2. Add a QR code on receipts and tables linking to your direct ordering site 3. Offer a small discount for direct orders (you can afford to — you're saving 30%) 4. Build an email and SMS list of regulars

Over time, your direct orders grow and your commission bill shrinks.

Ready to take direct orders and keep your margins? See how Bizzcraft works for restaurants.